All items will ship from the US (West Coast) and are packaged in hard-sided reusable & recyclable poster tubes to arrive safely at your door via USPS (First Class or Priority) Mail, with tracking. Including handling time, this means that most orders will arrive within 10-15 business days within the US.* For expedited orders, please inquire. An alternative shipment method may be needed.
*We're being generous with timing estimates right now because of COVID-19 uncertainties around USPS pickup frequency & transit times.
For international shipping, if a rate for your country does not show up at checkout, please reach out via the contact form and we can get you a quote. Most locations are supported.
If we're running a free shipping deal, we can also credit the value of US shipping against the cost of international shipping; please reach out with what you're interested in so we can calculate and send a custom invoice.
Q: Are you still open?
A: Yes! We're still open for online orders. Any support is particularly appreciated during this difficult time, and we're running special promotions as thanks.* Sorry we can't meet at a convention these days, and best wishes to everyone!
*1. Free US shipping, 2. Coupon Codes: BUY50 for 1 free poster with a $50 order ($25 value!), and BUY75 for 2 free posters with a $65 order ($50 value!), valid until July 15, 2020, 3. Bundle deals and clearance section
Q: What will my poster look like?
A: Posters are border-less and professionally printed on semi-gloss poster paper.
Q: What will my canvas look like? How do I display it?
A: Canvases are professionally printed on waterproof, heavyweight, durable vinyl canvas. They do not need to be stretched on a frame, and can be easily displayed directly on your wall with thumbtacks, command strips, or poster hanging rails. If you'd like to frame it, 24x36 is the standard movie poster size so it's usually easy to find fairly inexpensive frames.
Q: What will my playmat/mousepad look like? How do I care for it?
A: Art on playmats/mousepads is professionally printed using dye-sublimation, like body pillows. The print is waterproof, and part of the fabric on the top layer. We hand-wash our playmats using water, hand-soap, and a towel in gentle circles to dislodge any grime. Please roll instead of folding when storing.
Rubber backing is flexible and non-slip. It's also better bonded to the fabric, and feels nicer than ordinary mousepads!
They are suitable for use for tabletop (TCG, D&D, etc) and PC gaming (XL mousepad, keyboard + mousepad, laptop + mousepad, etc). Actual playmat measurements can vary a little.
Q: Returns and exchanges?
A: We do not accept returns or exchanges, but please contact us if you have any problems with you order. Please double-check your address. All orders will be sent with tracking, and we will respect whether tracking says it is delivered.
Q: Do you have permission to be selling the artwork of x artist?
A: Of course! This is our studio's joint online store. The benefit of purchasing directly from an authorized source is that your product will look as beautiful and high resolution as it was created.